![]() ![]() Q: I want to make sure that I will not be charged. The process was simplified for the use of everyone. Have you already cancelled the subscription as shown above before the last day of your trial ? Then it means that you will not be charged at all. With trial periods, charges only happen after the trial period ends. _ I just have a trial account with no purchase completed ![]() Q: Where can I reach Google if I am having trouble with cancelling the subscription?Ī: With the following link, you will take good steps in the right direction: * Tap Cancel Subscription / Trial in the pop-up message that will display. * Press Cancel Subscription(located in the lower part of the page) * After the Menu field expands press on Subscriptions > choose the CyberGhost VPN subscription * Head to the Menu button(located in the upper left corner of the Google Play Store) * Open the Google Play Store app on your Android device Luckily too, there are ways to cancel the subscription for Android as well! Similar to what the process is for iTunes purchases, the same direction can be taken when the charge has happened via Google Play Store. Only Apple can refund purchases made via iTunes but luckily, they can be reached! Q: Where can I reach Apple and why do I have to do it?Ī: The most frequent ways are either by phone or in writing.Īs CyberGhost cannot request on your behalf, the most direct approach would be from the customer himself.Ĭontacting Apple is the only direction to go. NOTE: This will mean that cancelling the subscription will apply for future charges - not for charges that have happened already and for past charges. * Tap Cancel Subscription(you will receive a pop-up message to confirm that you wish to cancel the subscription) * Scroll down to Subscriptions and locate the CyberGhost subscription. * Tap Apple ID(at the very top of the screen) and choose View Apple ID. * Tap the name that appears at the top of the Settings menu(typically has the iTunes account name) * Open the Settings menu on your iPhone or iPad It's that easy and with a just few taps, you are done on the fly! To stop future charges from happening, cancelling the subscription can be done from your iOS device. If you want to re-activate your subscription (automatic renewal), simply perform the same steps as above and click on the button ‘Reactivate Subscription' If you are determined to cancel all the subscriptions, proceed by clicking on " Cancel subscription" : Then, once the subscription page is displayed, hit the Cancel Subscription button.Īdditional security pop-ups will appear to double check if this was an on demand action instead of a possible miss-click. Go to your CyberGhost account and select the profile logo from the right side.ģ. I just have a trial account with no purchase completed Purchased from If you'd like to cancel your subscription and stop future payments, please proceed as follows :ġ. Purchased from | Purchased with my iTunes account | Purchased via Google Play Store Please note, that turning auto-renewal off for a subscription doesn't result in any refunds as it is a separate event that is triggered manually. A new message appears confirming the cancellation, along with a reminder of the date when you will no longer have access to the subscription.CyberGhost's paid services automatically renew at the end of each service period, and the payment method chosen is billed again, until you decide to cancel your automatic payments. Confirm by selecting Cancel subscription. ![]() Press the Star button on your remote to open the options menu.Press the Home button on your Roku remote.To request a refund, see the steps here: Within the confirmation pop-up, click Yes.Click Manage and then Cancel subscription.Tap Payments & subscriptions and then Subscriptions.At the top right, tap the profile icon.Follow the on-screen instructions to cancel your subscription.Go to Users and Accounts > Subscriptions and select AMC+.Find the subscription for AMC+, and select Actions.Īpple (iPhone, iPad and Apple TV purchases).Go to and sign in with your Amazon account information.When you subscribe in the AMC+ app, your subscription and payment are managed by the device's app store―Apple, Google Play, Amazon, Roku etc. Streaming Video Platforms (add-on channels)Ĭlick here if you subscribed in Apple TV ChannelsĬlick here if you subscribed in Amazon Prime Video ChannelsĬlick here if you subscribed in The Roku Channel Direct Purchase at TV Provider Subscriptions.Google Play (Android phones and tablets, Android TV).Apple (iPhone, iPad and Apple TV purchases).Streaming Video Platforms (add-on channels).Modified on: Tue, 26 Sep, 2023 at 10:22 PMĬancel by managing your account wherever you subscribed: Solution home United States How to Cancel How do I cancel my AMC+ subscription? (All options) ![]()
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